Extended Warranty | Subaru Outback Forums

#1

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I highly recommend investing in an extended warranty for the Outback or any other model of Subaru. I am a long-time fan of Subaru but, they are not without their share of problems. Back in the 80s, when I purchased by first one, it was a faulty disc brake system. Now, fast forward to my 2018 Outback, it was discovered I had an oil leak several months back. The mechanic at Midas, told me it was not bad and looked as if it were coming from the valve cover. Luckily, I took it in with only a few weeks left on my manufacturers warranty (I have also purchased an extended warranty when I bought it but, luckily I didn’t have to use it). Come to find out, my engine was leaking around something called a cam carrier. Unbelievable that a 2018 car with only 54k miles would need such a major repair. The engine had to come out to get to the gaskets for replacement. Had it not been under warranty, the dealership informed me this was a 4k plus job. It is now fixed but, I am now having second thoughts about keeping this car. I am for sure going to get rid of it once my extended warranty is up (at 75k miles). Anyone else have this issue and was it resolved? My brother in law is a master mechanic with Toyota and it seems like they tend to have the least issues over the life of the car.

 

#2

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Got a 2018 Legacy 4 cylinder. Noticed cam cover leak at 28,000 miles and 4 years. Dealer also found seal leak around drive shaft and timing chain. All in all a $6,000 repair covered by powertrain warranty. Head unit delaminating – caught it a month before warranty expired – no idea how much if out of pocket. Today noticed what appears to be a CVT seal drip – out of warranty. This is my first Subaru and if I ever buy another one it will be with a Gold Warranty only but this will depend on how I get treated now that the warranty has expired. BTW, car has just 33,500 miles and looks new – even dealer could not believe no dings on side doors, etc. Coming from Toyota, Honda and Mitsubishi, I never had an issue before 70,000 miles outside of few minor recalls.

#3

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Got a 2018 Legacy 4 cylinder. Noticed cam cover leak at 28,000 miles and 4 years. Dealer also found seal leak around drive shaft and timing chain. All in all a $6,000 repair covered by powertrain warranty. Head unit delaminating – caught it a month before warranty expired – no idea how much if out of pocket. Today noticed what appears to be a CVT seal drip – out of warranty. This is my first Subaru and if I ever buy another one it will be with a Gold Warranty only but this will depend on how I get treated now that the warranty has expired. BTW, car has just 33,500 miles and looks new – even dealer could not believe no dings on side doors, etc. Coming from Toyota, Honda and Mitsubishi, I never had an issue before 70,000 miles outside of few minor recalls.

We were just informed with just 65,000 miles on our 2018 Subaru Outback 2.5i engine that there is a Head Gasket leak. Extended warranty is good for 7 years or 100,000 miles so hopefully a $4,000+ engine repair will be covered. Our ’99 Outback had to be scrapped after its head gasket went awol. No more Subaru lemons for us! Suggest that if you are due for a 60,000 miles inspection, go to a reputable independent shop and get any oil leaks, low oil and coolant issues thoroughly checked out, especially if you don’t have an extended warranty. Even better, if you’re a loyal Subaru customer, get an extended warranty just in case.

#4

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We recently purchased a Certified Pre-Owned 2020 Outback Premium with 26,000 miles that came with the balance of Subaru’s 100,000-mile powertrain warranty. We declined the dealership’s 4-year 100,000 bumper-to-bumper warranty with a $100 deductible that they reduced from $3200 down to $1900. A month later, we purchased a 6-year 125,000-mile $0 deductible bumper-to-bumper extended warranty from CarEdge/AUL Sentinel for $1800.

#5

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Subaru does not offer a 100K-mile powertrain warranty, so it must have been the service contract they BACK (but it’s NOT a Subaru warranty, nor a Subaru plan). And there’s no such thing as a ‘bumper to bumper’ extended warranty. The Gold plan is pretty comprehensive, but not nearly as much as the original 3/36K BTB factory warranty. And hopefully the plan you bought is from a solid company, and includes Subaru dealerships, but most likely it’ll be on a reimbursement basis, so you’d have to pay out of pocket, and hope to get reimbursed. Also hope you read the fine print; lots of horror stories from those 3rd party plans. Good luck.

#7

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Subaru does not offer a 100K-mile powertrain warranty, so it must have been the service contract they BACK (but it’s NOT a Subaru warranty, nor a Subaru plan). And there’s no such thing as a ‘bumper to bumper’ extended warranty. The Gold plan is pretty comprehensive, but not nearly as much as the original 3/36K BTB factory warranty. And hopefully the plan you bought is from a solid company, and includes Subaru dealerships, but most likely it’ll be on a reimbursement basis, so you’d have to pay out of pocket, and hope to get reimbursed. Also hope you read the fine print; lots of horror stories from those 3rd party plans. Good luck.

My warranty descriptions may not have been technically correct, but I think most members will understand what I’m saying. All Certified Pre-Owned Subarus come with the balance of a 7-year, 100,000 mile powertrain warranty that is measured from the date the car was first titled. The extended warranty we purchased covers virtually everything, but has reasonable exclusions like tires, brake pads, upholstery, regular maintenance, etc. To me, that’s a bumper-to-bumper warranty. Yes, you can bring the car to dealerships with our warranty. And no, you don’t have to pay out of pocket and be reimbursed, the company pays the service provider directly.

#8

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I purchased the Subaru Gold Plus plan. It is bumper to bumper 10/100K and it’s just as comprehensive as the factory B-B.

#9

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I highly recommend investing in an extended warranty for the Outback or any other model of Subaru. I am a long-time fan of Subaru but, they are not without their share of problems. Back in the 80s, when I purchased by first one, it was a faulty disc brake system. Now, fast forward to my 2018 Outback, it was discovered I had an oil leak several months back. The mechanic at Midas, told me it was not bad and looked as if it were coming from the valve cover. Luckily, I took it in with only a few weeks left on my manufacturers warranty (I have also purchased an extended warranty when I bought it but, luckily I didn’t have to use it). Come to find out, my engine was leaking around something called a cam carrier. Unbelievable that a 2018 car with only 54k miles would need such a major repair. The engine had to come out to get to the gaskets for replacement. Had it not been under warranty, the dealership informed me this was a 4k plus job. It is now fixed but, I am now having second thoughts about keeping this car. I am for sure going to get rid of it once my extended warranty is up (at 75k miles). Anyone else have this issue and was it resolved? My brother in law is a master mechanic with Toyota and it seems like they tend to have the least issues over the life of the car.

Agree with extended warranty recommendation. I had exact same issue this week at only 42K on 2018 Outback- right side cam carrier + left side head gasket. No reason to distrust service tech at Morries BP MN. They originally spotted cam carrier oil leak and later the head gasket leak. Without the warranty its $4k plus out of pocket. Not being a mechanic, I had never heard of cam carrier. Ive since researched the problem and it is well known issue on these comment boards and at the dealer. No problem with service experience, but super disappointed with Subaru and Im having second thoughts about the future of this car. On the other hand, I have two years left on extended warranty, which has already paid for itself twice over. Sealant instead of gaskets-who knew? Feel sorry for anyone who has to pay out of pocket.

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