TSB 16-140-23: Model Year 2019-2021 Subaru Ascent – Shivering Disturbance During Low Speed ​​Acceleration

APPLICABILITY: 2019-21 MY Ascension
SUBJECT: Grain disturbance during low speed acceleration
PRESENTATION: This bulletin announces the availability of new reprogramming files for the Transmission Control Module (TCM) to address shudder, a sensation that can be accompanied by a vibration-type sound when accelerating from slow speeds.

CHANGES:
The new files contain improved logic for torque converter lockup control. If this problem occurs twice, reprogram the TCM using the service procedure described below.

PRODUCT CHANGE INFORMATION: Production change information is currently TBD.

IMPORTANT NOTES:
The WRK21/WRK22 Service Campaign must (a) be completed or (b) not applicable.

COVERED UNDER WARRANTY?

Basic New Car Limited Warranty (3 years/36,000 miles) yes
Power Warranty (5 years/60,000 miles) yes
Subaru added Security Powertrain Classic (for selected term) yes
Subaru added “Security Powertrain Gold” (for selected term) yes

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