The main button of the Forester radio is stuck

I have an Ascension and I love it. My daughter bought a 2021 Forester Sport and there is a problem with the radio. The home button is stuck in the pressed position and the seller said that the factory warranty will not cover the repair saying it is user error. They say that the debris from her fingers “broke” her button. They sent him home and told him to clean it with alcohol. I told him to try the contact cleaner. The dealer said if that doesn’t work they will have to replace the entire head unit at their expense.

Any thoughts and do you think Subaru should pay for the repair under the 36/36 warranty?

Thank you

Bob in VA

Source link

We will be happy to hear your thoughts

Leave a reply