Lane departure / software update issues

I have a 2020 Outback Limited. I recently had the dealer perform a software update. Then, there were problems and they actually replaced the audio unit after the service tech said there were problems.

Since the replacement, my lane departure function is no longer giving me the audio warning when the car is veering into the lane lines like before, but corrects itself. If I change the settings to warning only, I get the audio warning without correcting myself. Then, going back to “all functions”, it again silently corrects itself.

Has anyone else had this problem and how was it fixed? A simple software update has been a nightmare and 4 trips to the dealership.
Thank you

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