History from the finance office

Reading an old thread that was recently updated got me thinking about this…

I bought the Ascent but was waiting for Subaru/Chase approval (it was 0% so I didn’t bother shopping).

Go to the finance office to complete the paperwork and then wait for the loan approval. I received the following at the office and over the next two days:

  • “Here’s your monthly price if you have the extended warranty.” Mind you, I didn’t ask for an extended warranty, but the paperwork had it included. The quick mental calculations totaled over $4,000. Said no, and kept waiting as the finance person had to process the actual purchase price paperwork.
  • I went home without the new car/documents signed but the documents were ready as there was a security issue with the loan. You get a call from the same financier saying that you have to return the car, that you are driving it illegally. I asked him, do you mean my old car that I didn’t buy from you/the documents for the new car that I haven’t signed yet? Somehow, without signing any documents, the finance person thought I took the new car home.

So working out the price of the vehicle is just one step of the two-step process that dealers use to maximize their profits, where the finance office is more important than ever to them. What is your story?

Source link

We will be happy to hear your thoughts

Leave a reply